Return-and-refund-policy

At Shoes wala, we are dedicated to providing top-quality products and exceptional service. However, if you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy as outlined below.

🔄 Return Policy

We offer a 5-day return policy, meaning you have 5 days from the date of receiving your item to request a return.

✅ Conditions for Return:

• The item must be unused, unwashed, and in its original packaging.
• All tags, receipts, and accessories must be included.
• Returns are not applicable on items marked as non-returnable at the time of purchase.
• If the product received is damaged, defective, or incorrect, please reach out to us immediately.

🔁 Replacement Policy

We offer a 7-Day Replacement Policy. We understand that sometimes you might need a different size or color after receiving your order. That’s why we offer a hassle-free 7-day replacement window.

🔄 Exchanges

• Exchange requests should be made within 2 days after receiving the products.
• We will provide you the exchanged product within 3–7 business days.

📌 Return Process:

1. Contact Us
   Email us at foothunk.org.in@gmail.com or call us at +91 92590 05225 with your order details.
2. Shipping Instructions
   We will provide you with detailed return shipping instructions.
3. Inspection
   Once we receive the product, it will undergo a thorough inspection.
4. Approval
   If approved, the return will be processed within 2 business days.

💰 Refund Policy

• Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within 10 business days.
• Refund will be amount will be credited within 4-6 days to the original payment mode.
• Note: Banks and payment providers may take additional time to reflect the amount in your account.
• If you haven’t received your refund within 15 business days, please contact us at:
  📧 foothunk.org.in@gmail.com
  📞 +91 92590 05225